LIST OF CLIENT SERVICES
Issuance of Building Permits
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Within three (3) months
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Preparation and approval of planning schemes/layouts
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Within six (6) months or one (1) year depending on the size of the settlement
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Issuance of Business Operating Licenses
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Instant after payment of required fees
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Issuance of Birth Certificate
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One (1) day for below 10 years; one (1) month for above 10 years
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Issuance of Death Certificate
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One (1) day
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Feedback on Complaints Lodged
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Five (5) working days upon receipt
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Feedback on Correspondences
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Seven (7) working days upon receipt
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Ambulance Service
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Instant after a distress call
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Fire Service
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Instant after a distress call
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Police Service (Normal/Patrols)
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Instant after a distress call
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Credit: Client Service Unit
LIST OF SOCIAL SERVICES
Child & Family Welfare
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Community Care
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Justice Administration
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Maintenance
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Leap
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Family tribunal
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Custody
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Identification and Registration of PWDs
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Probation service for juveniles
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Paternity
Registration of Day care centers
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Facilitate skill training of PWDs
Hospital welfare services
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Establishment of child panels.
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Child welfare
Domestic violence
Family reconciliation.
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Supervise and monitor operations of residential homes
Psycho-social services
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Liaise with hospitals, police and social enquiry reports.
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Extension services
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Social Drive
Adult education
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Credit: Department of Social Welfare & Community
